Work in pairs. In turn, make complaints about the situations below

1. The cans of fish you bought at the shop expired five days ago.

A: I'm calling to make a complaint about the can of fish I bought at the shop. It expired five days ago.

B: Well ... Let me check it.

A: I'm waiting.

B: I'm sorry about that. I'll send you another one.

2. An assistant at the shop was not very helpful.

A: I'm calling to make a complaint about the assistant at the shop. She / He was not very helpful.

B: Well ... Can you tell me name of that assistant?

A: I don't know their name but she / he has long curly hair and she / he wears glasses.

B: Oh. I got it. I am really sorry about that.